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Alternative Dispute Resolution

Pursuant to the provisions of article 18 of Law no. 144/2015, of 8 September, as amended, in the event of a dispute or dissatisfaction with the service provided, the Consumer may resort to the Centre for Alternative Resolution of Consumer Disputes located in the Algarve Consumer Conflict Arbitration Centre , with the website https://consumoalgarve.pt/, of which the Mediator is an adherent.

 

Notwithstanding the foregoing, it does not deprive the consumer of his right to submit the dispute to a court of law for consideration and decision.